These Terms & Conditions constitute a legally binding agreement between you and ibizabet. Please read every section carefully before registering an account or placing any wager on our platform.
You must be at least 21 years of age and legally permitted to engage in online gambling in your jurisdiction to hold an ibizabet account.
All bonus funds are subject to wagering requirements, maximum bet limits, game contribution rules, and expiry windows detailed in each offer's specific terms.
All transactions are processed in Malaysian Ringgit (MYR). Withdrawal requests are subject to identity verification and active bonus wagering completion.
ibizabet enforces responsible gambling obligations including self-exclusion, deposit limits, and mandatory KYC. Players must not use the platform to address financial hardship.
These Terms and Conditions ("Agreement", "Terms") govern the relationship between ibizabet ("we", "us", "the Company", "ibizabet") and any individual who registers an account or otherwise accesses or uses the ibizabet platform at ibizabet.casa ("Platform", "Website", "Services").
By completing the account registration process, depositing funds, placing a wager, or accessing any part of the ibizabet Platform, you confirm that you have read, understood, and agree to be bound by this Agreement in its entirety. If you do not agree with any provision of these Terms, you must cease use of the Platform immediately.
ibizabet operates as an online sportsbook and live casino platform under international online gaming licensing. These Terms apply to all products offered on the Platform including sports betting, live casino, slot games, arcade games, lottery, and any other wagering activities made available from time to time.
Important notice for Malaysian players: Online gambling is not regulated by the Malaysian government for privately operated platforms. By using ibizabet, you confirm that you are solely responsible for ensuring your use of this Platform complies with the laws applicable in your jurisdiction. ibizabet makes no representation regarding the legal status of online gambling in any specific jurisdiction.
For the purposes of this Agreement, the following terms carry the meanings set out below unless the context requires otherwise:
| Term | Definition |
|---|---|
| Account | The personal account registered on the Platform by the Player, used to place wagers and manage funds. |
| Bonus Funds | Any promotional credits, free bets, or bonus amounts credited to an Account pursuant to a specific promotional offer. |
| KYC | Know Your Customer — the identity verification process required by ibizabet before processing withdrawals or upon account review. |
| Player / User / You | Any individual who has registered an Account on the Platform or who accesses the Platform in any capacity. |
| Real Money Balance | Funds deposited by the Player using a supported payment method that form the Player's available wagering balance, excluding Bonus Funds. |
| Wagering Requirement / Rollover | The number of times a Bonus Fund amount must be wagered in qualifying games before any associated winnings become eligible for withdrawal. |
| MYR / RM | Malaysian Ringgit — the primary transaction currency used on the Platform for Malaysian Players. |
| Self-Exclusion | A voluntary restriction mechanism allowing a Player to suspend their own Account for a defined period. |
To register and maintain an Account on ibizabet, you must satisfy all of the following eligibility requirements at all times:
Each Player may hold one Account only on the ibizabet Platform. Duplicate accounts are strictly prohibited and may result in the forfeiture of all balances and permanent closure of all associated accounts.
When registering an Account, you are required to provide accurate, complete, and up-to-date information including your legal full name, date of birth, residential address, and a valid email address or mobile number. You must notify ibizabet promptly of any changes to your registered information.
You are solely responsible for maintaining the confidentiality of your Account login credentials. ibizabet will not be liable for any loss or damage arising from unauthorised access to your Account resulting from your failure to maintain adequate security measures. You must notify our support team immediately upon becoming aware of any unauthorised access to your Account.
ibizabet reserves the right to request identity verification documents at any stage of the Account lifecycle. Standard KYC documentation includes a government-issued photo identification (MyKad for Malaysian nationals, or passport for international players) and, where required, proof of address not older than three months. Accounts that fail to complete KYC within the required timeframe may have withdrawal processing suspended until verification is completed.
ibizabet accepts deposits via the following payment channels available to Malaysian players: Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB Bank, Public Bank, Hong Leong Bank, USDT TRC20, Bitcoin (BTC), and 7-Eleven CLiQQ. The availability of specific payment methods may vary and ibizabet reserves the right to add or remove payment options without prior notice.
The minimum deposit amount is RM30 unless otherwise stated for a specific payment method or promotional offer. Maximum deposit limits apply per transaction and per period as displayed in the Platform's deposit interface.
Deposits via e-wallets (Touch 'n Go, Boost, GrabPay) are typically credited instantly upon payment confirmation. Bank transfers via DuitNow and FPX are typically credited within 5 to 15 minutes. Cryptocurrency deposits (USDT TRC20, BTC) require network confirmation and are typically credited within 15 to 30 minutes. Processing times are indicative only and may be extended during periods of high network load.
The primary account currency is Malaysian Ringgit (MYR / RM). Cryptocurrency deposits are converted to MYR equivalent at the prevailing market rate at the time of network confirmation. ibizabet is not liable for exchange rate fluctuations between the time of deposit initiation and network confirmation.
All funds deposited must originate from a payment source registered in the Player's own name. ibizabet reserves the right to refuse any deposit and to return funds to their source at its sole discretion, particularly where the source of funds cannot be verified. Third-party deposits are strictly prohibited.
Players may request withdrawals of their Real Money Balance subject to the conditions set out in this section. Withdrawal requests are processed subject to the completion of KYC verification and the fulfilment of any applicable wagering requirements on active Bonus Funds.
Processing times are indicative. ibizabet does not guarantee withdrawal completion within these timeframes and shall not be liable for delays caused by third-party payment processors, banking systems, or blockchain network congestion.
Minimum and maximum withdrawal limits apply per transaction and per rolling period. Current limits are displayed within the Withdraw section of the Account portal. ibizabet reserves the right to adjust withdrawal limits at any time in accordance with regulatory and operational requirements.
Withdrawals will generally be directed to the same payment method used for the corresponding deposit. Where this is not technically possible, ibizabet may request an alternative verified withdrawal method. ibizabet reserves the right to require additional verification before processing any withdrawal to an alternative method.
ibizabet does not charge withdrawal fees on standard transactions. However, cryptocurrency withdrawals are subject to applicable blockchain network fees, which are deducted from the withdrawal amount. These fees are set by the network, not by ibizabet, and may vary.
ibizabet may from time to time offer promotional bonuses, free bets, cashback offers, reload bonuses, and loyalty rewards to eligible Players. The acceptance of any bonus constitutes acceptance of both these general Terms and the specific terms attached to that offer.
ibizabet actively monitors accounts for signs of bonus abuse, including but not limited to: structuring bets to exploit low-variance outcomes while a bonus is active; using multiple accounts to claim the same offer; and any strategy designed to withdraw bonus-derived funds without genuine wagering intent. Where bonus abuse is identified, ibizabet reserves the right to void all associated winnings and close the Account.
All sports and events available for wagering on ibizabet are subject to the specific betting rules applicable to that sport or event type. By placing a wager, the Player confirms acceptance of those rules.
All bets are accepted at ibizabet's sole discretion. ibizabet reserves the right to decline, limit, or void any bet without providing a reason. A bet is confirmed only once a confirmation message has been displayed to the Player and a bet reference number has been issued. No verbal or other informal confirmation constitutes a binding bet.
ibizabet reserves the right to correct obvious pricing errors (palpable errors). If a bet has been accepted at a clearly incorrect price resulting from a technical fault, data feed error, or human input error, ibizabet reserves the right to void that bet or settle it at the correct price. Systematic exploitation of manifest errors is considered prohibited conduct under Section 10 of these Terms.
Where an event is cancelled, postponed beyond applicable rules, or declared void, all wagers on that event will be voided and stakes returned to the Player's Account.
In-play (live) betting is offered on eligible events. Odds in live betting change rapidly to reflect event developments. Bets are accepted at the odds displayed at the exact moment of bet confirmation. Delays in internet connectivity or platform latency are the Player's responsibility and ibizabet shall not be liable for bets placed at unexpected odds due to such delays.
All casino and live dealer games available on ibizabet are supplied by licensed international game studios and operate using certified Random Number Generator (RNG) technology or live dealer mechanics as applicable. Each game operates according to its individual rules, which are accessible within the game interface.
In the event of a game malfunction, disconnection, or system error that disrupts the normal operation of a game round, ibizabet reserves the right to void that round and return the wager to the Player's Account. ibizabet shall not be liable for winnings in a game round that was materially affected by a technical malfunction.
All RNG-powered games on ibizabet are independently tested and certified. The published Return to Player (RTP) percentages reflect theoretical long-term return rates over millions of game rounds and do not constitute a guarantee of any individual session outcome. Slot volatility, RTP, and game mechanics are disclosed in each game's information panel.
The following conduct is strictly prohibited on the ibizabet Platform. Any Player found to have engaged in prohibited conduct is subject to immediate Account suspension, forfeiture of balances, and reporting to relevant authorities where required:
ibizabet reserves the right to suspend or permanently close any Account at its sole discretion, with or without prior notice, in any of the following circumstances:
Where an Account is closed due to a breach of these Terms, any Real Money Balance may be withheld pending investigation. Where no breach is established, any verified Real Money Balance will be returned to the Player via the original deposit method. Bonus Funds are not returnable under any circumstances upon Account closure.
ibizabet is committed to promoting responsible gambling practices. The Platform is intended for entertainment purposes only and must not be used as a means to address financial difficulties or personal problems.
ibizabet provides the following responsible gambling tools, accessible from the Account settings at any time:
For Players in Malaysia who need support with problem gambling, we encourage seeking assistance from appropriate counselling resources. Playing ibizabet is strictly for players aged 21 and above. Please visit our dedicated Responsible Gambling page for full information on available tools and support options.
All content on the ibizabet Platform — including but not limited to software, design, layout, graphics, text, brand marks, logos, and game assets — is the intellectual property of ibizabet or its licensors and is protected by applicable intellectual property laws. Nothing in these Terms grants the Player any licence to reproduce, distribute, modify, create derivative works from, or commercially exploit any content from the Platform.
The ibizabet brand name, logo, and domain are registered or common-law trade marks. Unauthorised use of these marks in any form is prohibited and may give rise to legal action.
To the maximum extent permitted by applicable law, ibizabet shall not be liable to any Player for any indirect, incidental, consequential, special, punitive, or exemplary loss or damage arising from or in connection with the use of the Platform, including but not limited to loss of profits, loss of data, or loss of opportunity, whether arising in contract, tort, or otherwise.
ibizabet's total aggregate liability to any Player in connection with any single claim or series of related claims shall not exceed the total Real Money Balance held in that Player's Account at the time the claim arises.
ibizabet does not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. The Platform is provided on an "as is" basis to the extent permitted by law.
ibizabet processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering an Account, you consent to the collection, processing, and use of your personal data as described in the Privacy Policy.
ibizabet implements industry-standard security measures to protect your personal data. Notwithstanding this, no data transmission over the internet or electronic storage can be guaranteed as completely secure. ibizabet shall not be liable for data breaches resulting from circumstances outside its reasonable control.
ibizabet reserves the right to modify, update, or replace these Terms and Conditions at any time. Where changes are material, ibizabet will endeavour to provide reasonable notice by displaying a notification on the Platform or by contacting Players via their registered email address or mobile number. Continued use of the Platform following notification of an amendment constitutes acceptance of the revised Terms.
It is the Player's responsibility to review these Terms periodically. The date of the most recent revision is displayed at the top of this page. Players who do not accept revised Terms must cease using the Platform and may request Account closure.
These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which ibizabet is licensed to operate. Any dispute arising from or in connection with these Terms that cannot be resolved informally shall be subject to the exclusive jurisdiction of the competent courts or arbitral bodies of that jurisdiction.
Players are encouraged to contact ibizabet's customer support team in the first instance to seek an informal resolution of any dispute. ibizabet commits to engaging in good faith with any legitimate Player complaint and to providing a reasoned response within a reasonable timeframe.
If you have questions about these Terms and Conditions, require clarification on any provision, or wish to submit a formal complaint, please contact the ibizabet support team via live chat on the Platform (available 24/7) or by email at the address below.
For responsible gambling queries or self-exclusion requests, please navigate to the Responsible Gambling section or contact our support team directly.
A summary of the key points every Malaysian ibizabet player should be aware of before placing their first wager.
You are permitted a single ibizabet account at any time. Duplicate accounts, regardless of the name or payment method used, are a breach of these Terms and will result in account closure and balance forfeiture.
All transactions on ibizabet are denominated in Malaysian Ringgit (MYR/RM). Cryptocurrency deposits are converted to MYR at the market rate upon network confirmation. ibizabet is not liable for rate fluctuations.
Identity verification is required before your first withdrawal and may be requested at any point during account operation. Accounts that do not complete KYC may have withdrawal processing temporarily suspended.
All bonus offers carry an expiry date — typically 7, 14, or 30 days from activation. Uncleared bonuses expire automatically. Always check the specific offer terms before claiming any promotion at ibizabet.
Player account balances are held in segregated accounts, separate from ibizabet's operational funds. Your Real Money Balance is available for withdrawal at any time, subject to KYC and active bonus conditions.
ibizabet may revise these Terms from time to time. Continued use of the Platform after notification of changes constitutes acceptance. Check this page regularly to stay informed of the current Agreement.
Our 24/7 support team is available via live chat to help clarify any aspect of the ibizabet Terms & Conditions. You can also explore our FAQ or visit our About Us page to learn more about the platform.
For players aged 21 and above only. Gambling involves financial risk. Play responsibly.